a customer will really patronize a store, and even said it would become a loyal consumer, in fact, many times with the owner of the speaking skills is also a great relationship. However, the business department store business, everyday is a little more fixed crowd, in the course of time between gradually familiar with them, nor between so many polite, speaking also the habit of casual.
was very busy that day, it is not easy to have a gap to rest. Just sit down the door into a man, so I stood up and said: "Hello, what?" The man in the brow hear what I said after once, did not answer. See the guests did not speak, I smiled and asked: "what do you want?" Then the man looked at me and said, "what did you just say?" The sound sounds rather unpleasant, I was asked a leng.
you say, "I’m not a beggar." I only see light suddenly, and even an apology: "I’m sorry, I didn’t mean that I was wrong. Would you like to buy something?" The man said he would like to buy things, before leaving me, said: "like you speak, some people will not come to a second time, and they are to buy things rather than to things."
"what do you want?" In fact, this statement is very natural, there is no other meaning. But less than a word to give more understanding of the space, the meaning of its derivative and the original intention is far away.
not only that, in my daily business, I also found that the price of the goods will cause unnecessary discontent. For example, the number "36", "39", "250", "36" and "39" these two figures for local customs is taboo number combination, generally to meet these figures we must take the initiative to avoid it, otherwise it will lead to customer complaints. But "250" say it is two hundred and fifty, I think this is "taboo" in most areas. Sometimes I have to directly say "2, 5, 0", in case there is a word to say that the customer can only comity one yuan or two yuan.
I think most of the shopkeepers are likely to encounter such a situation, the price with "1" items are almost maling. In particular, cigarettes, profit margins are small, often only reluctantly give up, after all, is the best way to retain customers.
I have a quotation for cigarettes, most customers do not bargain. Like Yuxi, the price of 21 yuan / bag, where to shop customers will say "give me a package of Yuxi", and I happen to have the Yuxi shop 26 yuan / bag, so I would ask: is a pack of 21 dollars or 26 yuan a pack? So customers rarely bargain.
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